[lenartpaula8]

I think Alex’s initial attitude is really common in the workplace. Many of us have an image of our bosses as autocratic authority figures, so we don’t necessarily feel that we can turn to them with a problem. On the other hand, Alex courageously decides to show vulnerability and come of with a solution that can help him to be more efficient and focused on the workplace.
We can learn from the situation, that when we face difficulties we have to trust our supervisors( if it’s a healthy environment of course), and take a chance because the worst that can happen is hearing a no.
We can also learn that it’s extremely important to be empathetic and understanding as a manager. In our current lives, many manners treat people as machines, and that can create a toxic work environment.

I can identify with this situation, I had to communicate similar challenges many times in my life. The fear of the initial moment never goes away, but as I got more experienced, I learned to trust in my supervisors empathy, and I leaders to take even the no for a proposal.

[lenartpaula8]

I believe there are multiple conflict situations in this case. It is definitely an overwhelming Monday. 🙂 What I would do in this case i just take seconds to prioritize things. First, I would communicate to my coworker that I currently can’t respond to his/her text becasue I have a customer. Second, I would turn attention to this customer. Of course, the most important thing is to understand why the service did not work. Politely, I would ask questions, and I would listen to the problem so we can find the solution together. Regardless of paying back the money, treating people with respect and understanding is crucial to the reputation of any company. If I can’t solev the issue I would turn to a superior for help of course.
Third: the common project with the coworker would be hard to resolve, but regardless of the tension we have to focus on getting things done. So I would communicate really clear of what I need from him for the project. I would definitely avoid direct conflict before submitting the project, and I would keep interactions to the necessary. After we finished,maybe, we can discuss with more openness, since we are under less pressure
As an athlete I faced many similar situations. I often had to let go of my ego, or my need to be right, because the goal of the team and our work togteher was more important. Although I did not clarify the conflict at the end.

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