[Emotional Intelligence]
If somebody who has a high level of Emotional Intelligence has made a mistake at work, then he/she?
[Emotional Intelligence]
Which of the following statements show a low level of Emotional Intelligence?
[Emotional Intelligence]
Which of the following statements are incorrect about Emotional Intelligence?
1 out of 10
[Empathy]
What are the characteristics of empathic people?
[Empathy]
What it means to be an empathetic person?
[Empathy]
Why is empathy important at work? choose the correct answer:
2 out of 10
[Managing resistance to change]
Managing resistance to change
[Managing resistance to change]
Resistance to change is more likely to happen when:
[Managing resistance to change]
A failed management of resistance to change can lead to:
3 out of 10
[Self-Control]
Situations that trigger intense reactions in the workplace and might require self-control are:
[Self-Control]
Self-control
[Self-Control]
When being too much into self-control, employees tend to:
4 out of 10
[Problem solving in complex situations]
Why is problem solving so important in the workplace?
[Problem solving in complex situations]
Which of the following statements show a low level of problem solving?
[Problem solving in complex situations]
Which of the following shows that problem solving in the workplace is a myth?
5 out of 10
[Critical Thinking]
What are the characteristics of critical thinkers?
[Critical Thinking]
When determining relevance one of the most challenging parts of thinking critically is:
[Critical Thinking]
To effectively use critical thinking at work you:
6 out of 10
[Judgment and decision-making skills]
Judgement and Decision Making
[Judgment and decision-making skills]
The ability to judge and take decision is related to:
[Judgment and decision-making skills]
When being too much asked to take decision alone, an employee can feel:
7 out of 10
[Assertiveness]
Being assertive in the workplace:
[Assertiveness]
Assertiveness:
[Assertiveness]
A failed management of assertiveness related skills can lead to:
8 out of 10
[Communication and negotiation skills]
What are some skills necessary to negotiate?
[Communication and negotiation skills]
Good communication allows the following:
[Communication and negotiation skills]
In order to communicate and negotiate properly one must:
9 out of 10
[People Management]
How is the ability to motivate others important for people management?
[People Management]
When giving feedback one of the most challenging parts of people management is:
[People Management]
To effectively use people management skills at work you:
10 out of 10
