May 23, 2022 at 2:06 pm #2058
We must handle the situation professionally and act rationally.
I cooperate and try to solve the problem with the customer.
I try to talk to my colleague when we both have a free time to solve the problem.
Being alone in tense situations and listening to myself makes me think logically.
When my family experiences a death, when other people act with emotions, I have to act with my logic.